Today sucked...I'll just go ahead & say it. As part of my career development plan at work, I volunteered to cross train with the tellers at a local branch. I pictured this being a nice break from my real job. An opportunity to meet new people, work with the public, learn what the job of a teller entails. While I did enjoy interacting with customers all day, the rest wasn't what I imagined.
First, it was the day after a holiday, which pretty much = HELL at the bank. They were very short staffed...busy as hell....the teller I had the pleasure of shadowing seemed to only have a slow mode...and I got many dirty looks from impatient customers waiting in line, wondering why the hell I wasn't helping them at the next open computer. Reminded me of Walmart, 30 registers but only 3 open. To add to that list, I was a dummy & wore heels, which I deeply regretted after spending 6 hours standing.
I decided that while it wasn't what I had in mind, I could make life easier for myself, and the one teller left working at 5pm, and scan the work for him while he helped customers. It's the only skill I had in common with the tellers & since I could offer help, rather than standing around waiting to watch him scan, I did it for him. He asked me questions & I gave him tips & helpful advice for future use. It was a win win situation at the end of a shit day, and I left feeling like I actually accomplished something. While it wasn't my favorite gift thus far, I know it relieved some stress for the teller, & made his night a little better.
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